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Location: Rockville, MD (hybrid working arrangement)

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SUMMARY OF POSITION

USP’s mission is to improve global health through public standards and related programs that help ensure the quality, safety, and benefit of medicines. Our core values are to foster stewardship, act courageously, have a passion for quality, and commit to others. USP aspires to be a diverse, inclusive, and innovative organization that empowers and engages staff to contribute to our mission. We seek people who embrace our mission and values, will reinforce them, and contribute to our culture of mutual trust and respect as we collaborate to build a healthier world.

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The Program Manager is an individual contributor reporting to the Senior Director, Program Delivery responsible for managing a portfolio of donor-funded projects in USP’s Program Delivery team within the Global Health & Manufacturing Services Division, using best practices to ensure client/donor satisfaction. More specifically, the Program Manager will provide day-to-day management of assigned projects, including developing workplans, deploying project managements tools and processes, monitoring project activities against budgets, drafting progress reports among other tasks, to ensure high quality results. The successful candidate will need to work independently and strategically, coordinating closely with internal and external collaborators, such as the project team, particularly the technical staff and other USP divisions, such as the Global Science and Standards Division, as applicable. In addition, the Program Manager will contribute to and lead, as requested, on improving Program Delivery owned project management systems, processes, resources and/or tools to promote quality, efficient and client-focused project implementation.

 

ROLES AND RESPONSIBILITIES

Project Management 

• Partners with project leadership to drive programs to meet established to meet established objectives and appropriately utilizes resources

• Holds operational accountability for the timely and successful implementation of projects to include leading cross-functional project teams with technical, finance and other relevant staff while collaborating with other internal and external collaborators

• Build and manage workplans, timelines, deliverables, and project transfers with a clear understanding of responsibilities across team members and drive staff accountability

• Develops project budgets and monitors project expenditures to ensure activities are implemented within budget and prepares pipelines/projections as needed, and in collaboration with Finance staff

• Liaise with external collaborators and contractors to manage timelines and deliver milestones.

• Report on performance to plan and overall metrics as part of performance management

• Proactively identifies issues/risks, including facilitation of resolution with appropriate management staff

• Establishes and maintains effective working relationships with relevant donors and key stakeholders; and represents USP at key stakeholder meetings​

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Program Delivery Processes and Systems 

• Identify improvements and implement changes, as appropriate, to project management systems, processes, resources, and tools USP needs to successfully deliver on their project commitments to clients

• Lead and own, as assigned, GHMS division-wide systems to support more effective project management

• Conduct trainings and hold regular office hours on various program delivery systems, resources, and toolkits, to include the development and/or enhancements of training materials and job aides

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BASIC QUALIFICATIONS 

• Bachelor’s degree in a science-based discipline or relevant field

• Minimum of five (5) years of proven experience project managing multiple, complex projects in life science industry or a research environment

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ADDITIONAL DESIRED QUALIFICATIONS (not requirements nor disqualifiers)

• Master’s degree in a scientific field (e.g. chemistry, chemical/biochemical engineering, bioengineering, biochemistry), or exposure to these areas through work experience

• Ability to use scientific knowledge and experience to understand and deliver on business objectives

• Strong project lifecycle and project management knowledge and skills and ability to manage multiple projects at once and prioritize time effectively in a fast-paced environment

• Attention to detail while keeping attention on the big picture

• Ability to build effective work relationships and work collaboratively in a global setting

• Ability to foster collaborative relationships with external partners with relationship management skills

• Strong stakeholder management skills with ability to mobilize collaborators to results at all organizational levels

• High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment

• Demonstrated ability to distill project information and complexities into actions and meaningful outcomes

• Demonstrated initiative and resourcefulness with good judgement about what can work

• Strong influence, negotiation, and conflict resolution skills to drive program success

• Excellent written and verbal communication skills with audience appropriate awareness

• Advanced critical thinking and problem-solving skills

• Proficient in project management software use

• PMP or related certification together with demonstrated job application of knowledge is a plus

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HOW TO APPLY:  Please send your cover letter and resume to recruitment@broderickhaightconsulting.com with the subject title “USP Science-based Program Manager”

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