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Front Office Staff Assistant, USAID Bureau for Development, Democracy and Innovation (DDI) Front Office
at Dexis Professional Services

Location: Washington, D.C.

Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.

Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.

At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.

About the Position

Dexis Professional Services seeks a motivated candidate to serve as Staff Assistant in the United States Agency for International Development’s (USAID) Bureau for Development, Democracy and Innovation (DDI)Front Office.


DDI provides technical leadership, research, and field support for worldwide activities in a variety of technical areas, including climate, gender, democracy and governance and digital development.  The Bureau represents the Agency on a wide range of technical matters in the interagency and with Congress, outside partners, other donors, and multilateral institutions.  The Bureau also supports research and rigorous impact evaluations to advance USAID strategies and programs in DDI sectors and determine the most effective approaches. DDI encourages innovation and is identifying new ideas that can be brought to scale in support of Agency development priorities.


As a Staff Assistant, you will directly support senior Agency leadership, specifically Deputy Assistant Administrators in the DDI Front Office.  Work will include calendar management and scheduling appointments; processing documentation for review; coordinating with others in the Front Office, building relationships across other Offices in the Bureau, and various parts of the Agency and interagency community; and creating and maintaining systems of records in accordance with Agency guidelines.


Duties and Responsibilities:


Schedule and Logistics Management

  • Schedules appointments and updates/maintains principals’ calendars to resolve scheduling conflicts.

  • Provides support for DDI meetings, brown bag seminars, workshops, conferences, retreats and other events.

  • Assists in preparation of routine reports, e.g., weekly reports, calendars of events, lists of publications, etc.

  • Participates in strategic planning by recommending ways to improve DDI management and identifying future DDI needs.

  • Serves as timekeeper (time and attendance) for senior officials, ensuring time is validated on a bi-weekly basis.

  • Provides telephone coverage, photocopying and scanning services.


Document Management

  • Manages robust correspondence process that involves prioritizing multiple taskers with short fuse deadlines

  • Organizes and processes documents, primarily electronic documents, for principal review.

  • Reviews DDI correspondence for proper formatting as prescribed in official Agency guidance.

  • Keeps abreast and implements Agency guidance to ensure proper document management e.g., including clearance processes and electronic filing.

  • Produces documents to a very high standard without need for re-editing prior to clearance and dissemination from DDI.

  • Tracks, controls, and files documents (log and track documents, standardizes and maintains files according to Agency Records Management directives).

  • Maintains Sensitive But Unclassified (SBU) personnel and document files.


Travel Management

  • Processes principal travel on receipt of itineraries, including reservations, ticketing, and visas/passports.

  • Obtains country clearances for international travel.

  • Processes travel authorizations and vouchers.

  • Documents travel in the Agency’s electronic systems.

  • Bachelor’s Degree

  • Administrative Experience

  • Facility access clearance eligibility

  • Familiarity with Google G Suite and Microsoft Office

  • Excellent communication, organization, and coordination skills


Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? 


If you are passionate about this opportunity, apply now!


Only those applicants who meet the above criteria will be contacted for interview.


Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.


If you are hired for a position that is paid from the Dexis home office, you will be required to submit proof that you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.

How to Apply: Qualified applicants should submit a cover letter highlighting fit for the position and resume to with the subject line "Dexis Front Office Staff Assistant”

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